Ourtime customer service & support phone number

Ourtime allows users to become “members” by creating a profile and uploading personal information including (but not limited to) age, gender, sexual orientation, location, and appearance. A great diversity of online dating services currently exists. Some have a broad membership base of diverse users looking for many different types of relationships. Ourtime dating site recognizes that what people want in their 50s, 60s and beyond is often very different from what they wanted in their 30s and 40s, let alone their 20s. This online dating community focuses on the specific interests and desires of people like you. We provide our time customer service number for regarding any ourtime account issues please call us +1800-256-3416.


To Upgrade your account, complete the steps below:

  1. Click the Inbox button located on the main menu.
  2. Select the Subscription plan that is right for you.
  3. Choose your payment method from the options provided. We accept the following:

– Credit Cards: Visa, MasterCard, Discover, and American Express

– Other for Mailed Payments

– PayPal (not accepted on all sites)

4. Follow the steps to complete your Upgrade with your chosen payment method

Please note: Even though monthly prices are shown to allow you to compare savings, the total cost of the plan you choose will be charged in a one-time payment when you complete the purchase.

Mailed payments require the receipt page that displays for you to print during the payment process. Please verify the payment receipt page contains your correct username, member ID# and order number. Your upgrade will be active within 72 hours of us receiving your payment.


To mail in your payment:

  1. Click on the Inbox tab located on the top navigation menu of any page.
  2. Enter your payment information and click the Yes I Want to Upgrade button.
  3. Accept or Decline Premium Features.
  4. Print the Order Information voucher (If unable to print, please include your username and order number with your payment).
  5. Send the above information with your payment to:OurTime.com
    PO Box 12627
    Dallas, TX 75225 USA

It will take approximately 10 business days to credit the payment to your account. For quicker access to your membership benefits, use a credit card instead!